Frequently Asked Questions & Conditions
|Product Times & Backorders
Even with our large inventory, items can occasionally be out of stock or on backorder. If this happens, we make every effort to communicate the available options. If there is no other option we will either dropship or backorder the part based on availability.
Dropships will ship directly from the manufacturer to speed up the shipment.
Backorders will ship directly from Tactical Mindz Stunt Shop.
Made to order parts can take 6 or more weeks. Made to order parts can include: Crash cages, Subcages, Handbrake brackets, Triple clamps, Stunt Clip-Ons, Scrape bars, Subframes, Frames, and other various parts manufactured by stunt companies.
Note: Product availability and shipping times may vary with manufacturers. All dropships and backorders are ground shipped. If you have any questions about your order, email us at email@example.com
Q. Do you provide tracking numbers?
|A. We do provide tracking as soon as we receive it. In some cases we do not receive tracking at all from the distributor. In other cases the distributor will send us tracking after the product has already been delivered. We try our best to get you tracking as soon as possible.
|Q. Can I get a status update on made to order parts?
|A. Made to order parts can take up to 6 or more weeks to be manufactured. They normally do not take the full time. We do not provide status updates on made to order parts. Doing so just slows up the process.
Q. Can I get some stickers?
|A. Yes you can! Go back through, add "Tactical Mindz OG Stickers" to your cart and use the code "hookitup" and we'll send them to you free of charge.
Q. My order says "fulfilled". Has it been shipped?
|A. Our system does not allow for us to mark orders as "processing". Once the order is placed it will say "fulfilled", which means it is processing. It does not mean it has been shipped or has not shipped.
Q. Can I cancel my order
A. All sales are final. In some cases we do allow for order cancellations. All order cancellations are subject to a 15% cancellation fee. Made to order parts can not be canceled after 48 hours of placing the order. YOU WILL RECEIVE YOUR REFUND IN THE FORM OF STORE CREDIT.
If we are unable to fulfill your order due to back-orders or discontinued products, you will receive a refund in full.
|Q. Giveaway Rules
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING. The Giveaway is open only to legal residents of the 50 United States, the District of Columbia, Canada (excluding Quebec) and Mexico, 18 and older. Void elsewhere and where prohibited. Please email firstname.lastname@example.org to receive an entry form to be completed and returned for a non purchase entry
We cannot recommend or condone the use of any parts we sell for use in any illegal riding or behavior. Any stunts referenced are performed by professionals on closed courses under supervision of safety personnel and should not be attempted or recreated by you under any other conditions but the same. And in doing so you solely assume all responsibility for damage or destruction to yourself, your property, or the property of others. By purchasing any parts from us you agree to these terms and statements.
In the case of an item being wrong or defective and must be returned, we will cover the cost of return shipping. The item must be shipped USPS or a service comparable in price. We will not cover shipping costs over the lowest possible cost of shipping. For example if you return it UPS and USPS was half the cost, we will only cover the USPS price.
All sales are final.